Payments, cancellations, and refunds
How pricing agreements, payment authorization, cancellations, and refunds work.
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Inquiries and agreements
Contact us to discuss the scope and pricing for your course or institution. A free account, pricing estimate, or inquiry does not authorize billing or automatically become a paid subscription.
The applicable agreement sets out payment, cancellation, and refund terms. Do not send payment-card details in an inquiry.
Before a purchase
We will present the full price, billing period, renewal terms, cancellation method, and applicable refund rules before accepting payment. You must separately agree to the purchase. Institutional purchases may instead use a written order form.
Your agreement does not limit refund, cancellation, or other consumer rights that cannot be waived by contract. This page does not create a blanket no-refunds rule.
If you see an unexpected charge
Contact hello@inlinetutor.com with the date, amount, and charge description. Do not send a full card number, security code, or bank statement. We can help establish whether the charge is connected to Inline; also contact your payment provider if you suspect fraud.